Click Health

Delivery & Returns

At Click Health, our delivery services are unique, fast and reliable for our patients. We strive to dispatch all pharmacy items on the same day to arrive in as little as 30 minutes and no later than 4 hours within large parts of London.

NOTE: Our current cut-off time for our same day delivery service is 23:00, 7 days a week. Any orders qualifying for same day delivery placed after this time will be processed at 09:00am for delivery.

You no longer need to jump into an Uber or get out of bed to travel to a pharmacy. Our willing drivers work around the clock to bring a full healthcare service to your home, hotel or university accommodation.

Find out here if you qualify for same day delivery!

Same Day Express Delivery
Order now and receive your medicine within 90 minutes and no later than 4 hours determined by your location.

1-2 Working Days Delivery
We deliver within 1-2 working days on orders placed Monday-Friday before 4pm.
(excluding public & bank holidays).

Service Price Delivery
Same Day Delivery
(09:00 - 23:00)
£4.95-£15.95 for all orders via our courier service. Delivery in as little as 30 minutes to 4 hours calculated on travel distance from pharmacy.
1-2 Working Days Delivery
(exc. bank holiday)
£3.95 for all orders for our 1-2 working day delivery. Orders must be placed Monday-Friday before 4pm for delivery to arrive within 1-2 working days.

RETURNS POLICY

Products can be returned within 14 days of purchase with a full refund provided (excluding delivery charges). However, the product must:

  • have its protective seal intact (i.e. it must not tampered with)
  • be In its original packaging and in a resaleable condition


For health and safety reasons, we are not able to return medicines once they have left our pharmacy site. This is since we are unable to resell the medicine to the general public. If medicines are not wanted, please take it to your local pharmacy for disposal.

To cancel any orders, please contact us at enquiries@click-health.co.uk. If not yet dispatched, your order may be cancelled at no cost.

 
Superintendent Pharmacist: Isra Al-Hadad
GPhC Reg No: 2076850
GPHC
ICO