Click Health

Delivery & Returns

At Click Health we strive to dispatch all items ordered before 12pm on the same day to arrive to you within 3-5 working days via our standard delivery option or the following day via our next day delivery option (summarised in table below).

Standard Delivery
Free delivery is offered on orders above £40 otherwise a charge of £3.49 is applied at checkout (Royal Mail signed for 1st class).

Next Day Delivery
Free next day delivery on orders over £100 otherwise a charge of £6.95 (if needed before 1pm) or £12.95 (if needed before 9am) is applied at checkout.

Click Doctor Deliveries
Our Click Health drivers currently only deliver to North, West and Central London on the same day
 if you complete our online Click Doctor consultation before 12pm. This will be charged at a fixed rate of £3.95. Otherwise, it may be the next working day until orders can be assessed by our team of Click Doctors and processed in time for delivery. All our Click Doctor products delivered or posted are packaged in plain white wrapping keeping the medicine inside concealed from the public.

Service Price Delivery
Signed For 1st Class FREE for orders over £40
£3.49 for orders under £40
Delivery within 3-5 working days. Orders placed by 12pm will be processed on the same day.
Next day delivery by 1pm (Mon-Fri) FREE for orders over £100
£6.95 for orders under £100
Orders must be placed before 12pm for delivery to arrive before 1pm the next working day.
Next day delivery by 9am (Mon-Fri) FREE for orders over £100
£12.95 for orders under £100
Orders must be placed before 12pm for delivery to arrive before 9am the next working day.


Products can be returned within 14 days of purchase with a full refund (excluding delivery charges) provided. However, the product must have its:

  • Protective seal must be intact (i.e. it must not tampered with)
  • In its original packaging and in a resellable condition

For reasons of health and safety, we are not able to return medicines once they have left our pharmacy site. This is since we are unable to sell the medicine again to the general public. If medicines are not wanted, please take it to your local pharmacy for disposal.

For cancellation of orders placed recently, please contact us on If not yet dispatched, an order can be cancelled at no cost.

0208 133 2533
0203 936 1469
Sabichi House, 5 Wadsworth Road, London, UB6 7JD

Superintendent Pharmacist: Isra Al-Hadad
Pharmacist GPhC Reg: 2076850
Premises GPhC Reg: 9010639
Contact MHRA